May 13 - Just back from Denmark (fun) and Florence
(work). Great, great experience in Florence with our colleagues at PER
Lab. Excellent sessions, very well attended, really well done! Next up:
UK training and conference.
Apr 10: Changed the date for the August session by a
week. Should work better. Also planning for trip to Florence -
conference, meetings and training. Will be fun.
Mar 27: worked with staff at Wharton's leadership team
and then their leadership fellows. It's not easy presenting in front of
people who present and train for a living, but the group was receptive
and kind! The students were terrific - very much open to the ideas, and
extremely committed to their role.
Mar 15: OMG. What a fabulous MSCEIT/EI workshop this
week. Thank you to our participants who made it so wonderful. You were a
delight. Then, talk at local college, and next week at Wharton.
Feb 11: New Haven broke snowfall records this weekend
with 34-38" reported. Classes cancelled Monday and Tuesday.
Amazing! Hope it melts in time for our March workshop :>
Jan 18: International EI Conference this September in
Jan 2: EI in the workplace conference May 29-31 in the
www.eiskills.com/eiwp.html for info.
Jan 1: To an emotionally-intelligent year.
Dec 26: MSCEIT
Certification in March. It's 3 days and includes EI skills training.
It's a very good course, ask us about it.
Dec 4: wow, long time
without an update. EI Skills has been busy with articles and research,
as well as helping my colleague launch her business in Florence. I am
not a researcher but for some reason I have a few projects going on. One
is cross-cultural EI, the other, EI in medical school training. Very
cool. I also hope to do training in Florence in June. Probably speaking
at an EI conference in the UK this May as well. Stay tuned.
July 23: Picked the boat
up at trucking depot and had a 2 hour paddle. Oh, joy.
July 21: Great, great
MSCEIT session coming up in August. Full class, very nice people.
June 30: heading to Oregon
for fun. Building a skin on frame kayak with old friend from college.
Back July 10. Made a few more changes to MSCEIT materials to get ready
for the August session. Very psyched about that too!
June 10: Made a few more
changes to MSCEIT feedback PowerPoint slides and will post them later. I
learn something new with every MSCEIT session and am always tweaking my
approach. These materials are available for anyone EI Skills Group has
certified. If you lost your contact details, email me!
June 2: Way too long a
delay. Been fairly busy with very interesting projects. Upcoming August
MSCEIT - EI session.
Mar 31: LFs were terrific.
They worked hard, very interested in content and stayed focus. It worked
because of their efforts. Next up: a few consulting days up in Vermont
to work on an EI intervention at a college. Been working with them for
several years and now we have some data to analyze. Pre-test only now,
but post-test data to be collected in May.
Mar 17: Really excellent
2-day MSCEIT course. Thanks to everyone for your participation,
questions and good cheer. Next up, 40 leadership fellows at Wharton next
Mar 14: Great trip to
Italy. Exhausted but happily so. And now we have a 2-day MSCEIT course
Feb 20: Did a half-day
session at a health clinic at an army base. Some military and some
civilians. Honor and a pleasure to lead this group. Very inspirational
group and very open to the concepts of EI and utilizing EI skills in
their work. Astute, insightful and dedicated!
Feb 13: Excellent group
for New Haven MSCEIT session. Also have a training workshop this week
for a US Army health clinic.
Feb 3: Have a EI session
in a few weeks. Then two sessions for faculty on interpersonal style.
Should be lots of fun. Soon after is a 1-day EI session for nurses in a
Yale program, off to Italy, and then a MSCEIT session in New Haven. A
few weeks later, to Wharton. I love doing this work.
Jan 8: Plans for FLORENCE
are moving along. It is definite, not just a plan. Same for the MSCEIT
session at Yale on March 15-16.
Jan 6: The MSCEIT YV
(youth version) draft was sent to MHS this week. We are getting there!
Dec 21: Working on the
technical manual for the MSCEIT YV (youth version). While it will only
be a research version - because of limited norms - I am excited about
its release sometime in 2012.
Nov 25: Yale March 15-16.
Trying a shortened format with focus on MSCEIT and some time on
training. We can follow-up with you later if you need more support on
the skill development side.
Nov 17: Looking at March
for a 2-day MSCEIT certification workshop at Yale.
Nov 13: Planning for a
MSCEIT workshop in Florence March 6-7.
Oct 21: Trip to St
Petersburg (Russia) was great. The keynote and seminar went really well.
Had a lot of free time, too, and my hosts from EQuator Russia were
wonderful. Took me to the opera, palaces at Peterhof, Hermitage, some
great meals, and lots of other sightseeing. Nothing else planned till
Sep 13: Back from a
weekend at a new retreat center near Rhinebeck NY. May have a chance to
shape this wonderful new resource.
Aug 14: Great session last
week. Next Yale session March 2012.
July 18: August workshop
coming up soon!
July 12: Back in VT for
research meeting on the student leadership program.
June 11: Some more
leadership development work for a university in Vermont. They will train
student leaders and we are designing an evaluation of the program, which
is EI-based. Interesting.
May 20: Can't believe I
have been so remiss about these comments. I certaintly comment in my
head. A workshop in New Orleans, a certification in Wisconsion, both
really good. Planning for a leadership development consult at a
university in two weeks. And then our August MSCEIT session at Yale.
Mar 27: Great experiences
in Barcelona and Lleida. Barcelona is a great city. Lleida, in the
western part of the region, was the site of a 500-person EI conference.
Sad to have to leave!
Mar 20: Just back from 2
days of leadership training at Wharton. To Spain Monday - 4 nights, 3
places, 3 talks.
Mar 9: another MSCEIT
course. Again, really, really good. Very challenging, highly engaging
Feb 26: One more week till
MSCEIT Certification. Looking forward to it, have some new ideas.
Feb 26: Just back from
Manila - certification and training. Had an excellent experience talking
about display rules. I realized that I need to teach individual display
rules, not just cultural ones.
Feb 5: Lots of interest in
MSCEIT, much of it from outside the US. Although still very strong
interest from business schools, which I am happy about. Training the MBA
of today means leaders of tomorrow will possess important skills. As
some data suggest, high EI leaders behave more responsibly and
Jan 22: Planning the March
session at Yale. Materials revised - again.
Jan 18: Back from
Edmonton. It was quite cold, but was prepared for the weather and it was
not bad. Worked with a large group from rural medicine and pharmacy
school. Would love to go back.
Dec 26:Obviously not a
frequent correspondent! Slow week, expecting 12-18 inches of snow
tonight and tomorrow but with no travel plans it's not so bad. My
January trip to Edmonton is in the works, making some changes to
materials. Now, that, will be a cold place to visit.
Nov 24: Conference and
workshop in Sydney Australia is now over. Head home in the morning - 14
hours to LA then 5 more to JFK. But what a great city this is.
Oct 21: Back from a
week-long trip to Tokyo, then Pusan Korea, Osaka, back to Tokyo and
home. One of the best trips ever. Three presentations, all went really
well. Treated with incredible hospitality.
Oct 2:Slight change in
plans. We - that's Jack and I - will also be heading to Pusan South
Korea for a third presentation on Monday October 19. That's a quick trip
and I wish I had time to see some of the country but that's the way it
Sep 29: To Tokyo and
Osaka, leave October 12. Two big events. Very excited to be heading back
to Japan, one of my favorite places.
Sep 3: Series of videos of
various presentations in Santander Spain last year - click here for the
Aug 26: Plans are
finalized for AUSTRALIA training in November:
Aug 26: Freshmen counselor
training went very well. Included our EI concepts, especially our Mood
Meter and how emotions influence thinking.
Aug 20: Getting ready to
do two freshmen counselor training sessions this week. The first is
tomorrow on listening skills and then August 24 on EI and conflict
Aug 15:Never updated the
site about our August MSCEIT session. A wonderful session with 8 people,
hailing from the US, Canada, Peru and Italy.
July 24: Long time! And
yet lots of plans. Next week is our MSCEIT/EI 3-day course. Planning a
trip to Tokyo in October, and perhaps Australia in November. All for EI
of course. BIG NEWS -- I was on CNBC a few weeks ago, albeit briefly.
Not sure how long this clip will be live, but see:
June 10: here's a thought
about empathy. I have a colleague who says she is not very
'sentimental'. Yet, she told me that she 'feels sick to her stomach'
when she sees the news here in the US about the huge oil spill in the
Gulf. I feel the same way but I was surpised to hear this from her. I
wonder whether low-empathy people are not low on all dimensions, but
perhaps less sensitive to people's emotions and more sensitive to other
issues, such as environmental disaster? Whereas high-empathy people may
react to all sorts of situations - people as well as environment?
June 4: presented to
alumni of Yale School of Public Health. This is a group of
world-changers with a lot of passion for social justice. We had a lot of
fun, focusing on emotional empathy and making positive contributions to
May 21: Did another 2-hour
EI skills training session with managers yesterday. I've now done about
12 of these sessions, part of a 3-day managerial development program.
The group was a bit antsy as it was a beautiful day outside so we
engaged in emotion management techniques which included singing, dancing
and a little QiGong.
May 15: We scheduled a
2-day MSCEIT certification workshop for London May 10-11 - before the
Iceland volcano decided to erupt. But I was able to get there and back,
with a 3-hour delay from JFK to LHR. And, I was so happy we did this
session. We had 6 people attend and I have to say it was a very
sophisticated group. Extremely knowledgeable about coaching and
May 1: I am on a
plane flying from Porto Alegre to Rio. In Rio I catch the flight home to
JFK. I enjoy traveling - meeting people, seeing different ways of
living, and of course, presenting about EI. Escolo do Carmo sponsored
this trip and they were really fabulous. Hope to return some day. Only
downside was that I spent just 2 nights in Brazil - took two night
flights to get there and come home!
Apr 23: Now that the
Webinar is done I am focused on Brazil - quick trip with several
presentations next Thursday and Friday!
Apr 22: Did an interactive
Webinar on EI. At first, I thought it was not a great idea - how can you
teach EI, emotions, online? But the technology allowed for lots of
interaction and it worked great!
Apr 8: Back from
Copenhagen and first (!) MSCEIT TTT.
Mar 25: London shaping up
nicely. Susan doing a new workshop in April. Please click
Mar 11: Great group of
people for our 3-day course. Keeps getting better. Next - London in May.
Feb 19: Yikes! Been
running EI workshops with managers in an organization and I always ask
them what emotions they see in their departments. There is usually a
mix. I was shocked when 90%+ said they were seeing fear and almost as
many anger. There was a complete lack of positive emotions. We changed
the rest of the workshop around to provide some coping mechanisms for
these managers and to help them better manage the emotions of their
staff. I understand the fear - fear of layoffs, fear of change, fear of
a changing world - but it was almost paralyzing people rather than
centering attention on the actions necessary to constructively deal with
the source of these fears.
Feb 16: Heading to Brazil
at the end of April to give a presentation. Never been, looking forward
Feb 9: Interesting NYT
story about the most e-mailed NYT stories. These, generally, were
stories with a lot of emotional content, and often, positive emotional
Feb 8: Doing my first TTT
for the MSCEIT in Denmark at the beginning of April. We will finally
have people in Europe who can certify end users in the MSCEIT!
Feb 6: Change in date for
our next UK certification session - now it's second week in May!
Jan 7: Reading 'Bright
Sided' by Barbara Ehrenreich. Helps validate our approach that all
emotions are important and adaptive.
Jan 4: Happy new year!
Dec 27: Need to start
getting the word out for our upcoming March workshop in New Haven! Just
a few months away. '09 was good, and '10 will be great. .
Dec 1: Yikes, time flies!
In last two days I have been contacted by two previous clients who are
re-launching their MSCEIT and EI coaching initiatives. Also looking
forward to doing TTT for MSCEIT certification outside the US.
Oct 27: New dates for the
UK in 2010. May 4-5-6 and October 5-6-7!
Oct 25: Posted new info on
how to bring us, and our training, to you.
describes how to do so.
Oct 16: Saw Susan
yesterday and we decided to do UK workshops each May and October.
Oct 11: Susan had a great
workshop in Ireland and then delivered a 2-day EI workshop in Chicago.
Oct 10: We'll do our 3-day
MSCEIT/EI workshop March 2010 at Yale University in New Haven
Oct 8: writing a chapter
on EI. The subtitle is "20 Years Later". When this edited book is
published in 2010 it will have been 20 years since Jack and Peter wrote
their 1990 article outlining an ability model of EI. How time flies.
Sep 18: Had one of the
best trips ever. Gave a talk in Santander Spain. Fun conference,
passionate people, beautiful place, and great food! Will post pics soon.
Also will try to get some video of my talk.
Sep 12: Presenting in
Spain next week -- see
Sep 12: See Susan's talk
Sep 8: From Paris. Just
finished a 2-day MSCEIT session for a company. Tired after two, long
days, but these are great sessions. Everyone, every single person, was
very focused on learning and bringing value to the company. Quite
unusual and energizing. The fatigue is just the jet lag! But head home
Aug 19: working on
emotional literacy program for high school students. May have a chance
to pilot it early next year.
Aug 17: Now what? Given
the continued interest in the MSCEIT we need to do another course in the
US prior to March 2010 in New Haven. Susan will be in Ireland in
September and we are committed to holding two MSCEIT sessions annually
in Europe (UK, Ireland). Added a photo to the Places We've Been page.
Aug 7: Really fabulous
MSCEIT session last week, followed by 3 days of Emotional Literacy for
Educators train the trainer workshop (our first ever).
July 18: Susan is set for
Ireland in September and will present a seminar discussion on spiritual
July 12: Two excellent
events coming up, although a bit of overlap. Our 3-day EI/MSCEIT Course
Aug 3-4-5 and then our first-ever Emotional Literacy for Educators
course August 5-6-7, both at Yale.
July 2: Great Toronto
course. Learned a lot! Thanks to all.
June 29: Ready for our
two-day Toronto course July 1 and 2 after the MHS conference. We have
some new materials as always and new ideas to compress 3 days into 2.
Susan had a good session with MBAs at Cornell this weekend.
June 8: Revised our
workshop materials - again. Added a demo of an intelligence test to show
that the MSCEIT feedback needs to be handled much differently than a 360
or self-report. For example, we don't suggest that you review each
question and answer on the MSCEIT. In fact, doing so provides the answer
key and invalidates the test taker's future responses!
June 4: Great session with
65 professionals from a health care company through the Yale SOM Exec Ed
program. I love these hands-on sessions.
May 17: Have a Toronto
course followed by a 3-day course in New Haven. Have a few EI-related
talks this summer as well. The interest is being maintained - something
that surprised me a few years back - but surprises me less so now.
May 10: On the road. 7
days in France with a group of execs, home for a day, then off to
U-Wisconsin Madison to speak to crime lab managers (I think my name
played a role in my selection). And to top it off, a special request for
a 2-day MSCEIT course over the weekend. But they were all energizing.
Apr 16: upcoming 2-day
weekend course in May will focus on the MSCEIT. Good for people familiar
with assessment and coaching who want to add MSCEIT to their tool kit.
Mar 29: Superb session on
EI. Included a colleague doing emotional agility work -- stressing the
physicality of emotion! Great stuff.
Mar 20: Trying to pin down
dates for a special 2-day weekend MSCEIT-only course. Contact me if you
are interested in coming to New Haven May 9 and 10 or June 6 and 7.
Mar 11: Wow, just finished
our 3-day course. Great experience, learned a lot!
Mar 7: Finished revising
the interactive Powerpoint feedback process. I updated slides, edited
some language and also, included material to allow for 4 different types
Mar 3: Full house expected
for next week's 3-day certification training. It's a really interesting
group of people and we are anticipating a terrific learning experience
Feb 20: I am proposing a
collaborative feedback approach to MSCEIT feedback. Our new approach
will actually promote not one but four approaches to feedback. The basic
one is to follow the model, using the Blueprint. Another is to use the
levels of feedback approach, starting with info that verifies one's
self-concept. Third is the strengths approach which makes the most sense
for people who have one or more 'low' scores and especially when one of
the low scores is emotion management. Fourth is the narrative approach
which uses one or two client stories and weaves in their results to
explain what happened and why.
Feb 4: Had excellent
presentations in the UK and San Fran. It was supposed to be just on the
ability model but expanded into more general discussion of skills and
abilities beyond analytical intelligence.
Jan 24: Our March 9-11
MSCEIT course at Yale will be very good. We are making a few changes to
the content. And, we are also offering a one-time, reduced fee for this
course ($1000 off).
Dec 13: Workshop
scheduling is proving difficult as we are trying to juggle multiple,
competing demands and schedules. We'll try to keep the site updated as
to workshop dates. However, as always, we are interested in working with
people to bring MSCEIT and EI skills training to their location.
Dec 5: Training went
extremely well. Teacher training is usually about students, but
Emotional Literacy for Educators gives teachers tools and techniques to
impact their own lives.
Nov 15: Marc and I are
running a 3-day train the trainer the beginning of December for the
emotionally literate educator program. Just finished updating all of the
materials and very excited about this effort.
Nov 12: Warning - this
entry is a crass marketing effort. Spoke with someone today about the
March workshop. As I was going through the format, the pre-work and the
post-workshop follow-up, I felt that we have designed an excellent
learning platform. We keep in touch with people after the formal session
is over and this means that the learning is ongoing. I feel really good
about what we have created and it is a very different experience than it
was even a few years ago. I have also learned how to run a better
workshop and manage myself more effectively. I love these workshops and
look forward to January and March.
Nov 10: Here in the US,
there continues to be positive feelings about our recent election. It is
interesting to note that while Senator Obama received about 52% of the
popular vote (vs 48% for Senator McCain), Obama has a 70% approval
rating. Were a large number of McCain voters relieved that their
candidate lost the election? Did they vote for McCain even though they
felt it was not a good choice?
Oct 17: People who were
rejected are better at spotting phony people - cool study just released.
Oct 16: Looks like we'll
do a 3-day MSCEIT and EI course in London at the end of January. Stay
tuned for details.
Oct 14: Susan will be in
Dublin to run a week-long executive coaching program. She'll end the
trip with a MSCEIT course, also in Dublin.
Sep 18: See our lead
article on "Emotional Intelligence: New Ability or Eclectic Traits" in
the September edition of the American Psychologist!
Sep 12: Funny how things
work. Had two different people email me about intuition and emotions.
Very interesting topic. Intuition is probably as widely defined as EI,
with vast differences in approach. Some see it as a pure cognitive
process, coming from a wisdom point of view. Others see it as a
feelings-based way of making decisions. The cognitive types claim that
intuition is not an emotion process and so can be trusted. I think
that's an old-fashioned way of viewing emotion, or the failure to
differentiate mood from emotion.
Sep 10: I was talking with
someone about the MSCEIT and our training workshops the other day and at
the end realized I had spent a significant amount of time discussing the
limitations of assessment, the specific limitations of the MSCEIT, and
the faddish nature of EI or 'EQ' stuff. I just can't cheerlead for the
MSCEIT, it does not feel comfortable. Part of that is me and part of it
is the MSCEIT, with the last part simply being the result of having a
data-driven view of the world. Yet I find the MSCEIT to be of enormous
value to clients, and to me. People who "get" the MSCEIT are a bit more
skeptical than others, a little more critical, and willing to live with
ambiguity. So in many ways we self-limit the ability model of EI
generally, and the MSCEIT specifically, and that is probably best.
August 26: Some exciting
news about the MSCEIT and our EI training. There is vigorous debate
(well, maybe that is a bit of an overstatement, let's just say that we
discuss this with each other) regarding whether EI can be increased.
There is little data on this issue from the ability model point of view.
We just got some preliminary results from a small study of biz-school
students. One group got EI training, a second got training on resilience
and a third was a straight control group, receiving instruction on
presentation skills. The training consisted of a course taught one
evening and one morning each week (about 5 hours of in-class time each
week) for four sessions over a 5-week period. The EI training group saw
a significant increase in their MSCEIT scores, followed by a small but
non-significant increase for the resilience group, and no increase for
the control group. Good stuff, and we hope there is more to come!
August 8: Sometimes our
training can really zap your energy, but this last 3-day session was
invigorating. Having two of us train allows people to experience
different styles and interactions.
August 1: Next week's
course will be fun. Needless to say, just finished revising materials
again. Not a major revision, just some additions and edits. I am finding
that participants are coming with greater knowledge and sophistication
and we need to provide a challenging workshop experience to meet their
July 31: three excellent
sessions this week. All were brief -2 hours - but high-energy and
July 19: What a busy
summer! We are getting ready for the August 4-5-6 MSCEIT/EI Skills
workshop in New Haven. Still more changes to the format and the
materials. We constantly update these materials based on the feedback we
receive from people. That is one reason why we offer a refresher
course deal for previous participants.
July 4: Just back from
Chicago. MHS put on an excellent event. And we had a nice group for a
post-conference MSCEIT Certification Session. I tried several new things
which worked well, such as stop action practice feedback. People got
real-time feedback and were able to make mid-course corrections.
June 28: Starting to put
together a train the trainer approach for the 'emotionally literate
educators' program. Hope to offer training this fall.
June 21: Chicago workshop
will be very good. Since we only have 2 days rather than the 3 days we
usually do, the pace will be quicker and the focus will be on the MSCEIT
rather than the MSCEIT and coaching. But. we will have more intense
feedback practice, and analyze 3 or even 4 MSCEIT profiles. Updated the
MSCEIT Feedback Guide as well - not a major revision - but one that
addresses how to better frame results.
May 31: Have just updated
our online MSCEIT feedback slides. Certified users get access to this,
and other, MSCEIT tools. Still time, and room, to register for the
Chicago 2-day MSCEIT course.
May 19: Susan is in London
doing a 2-day MSCEIT workshop. A similar 2-day session will be held in
Chicago in July. It focuses on MSCEIT administration, interpretation and
feedback and results in receiving MSCEIT certification (if you complete
all of the requirements of course!). If you want to learn about teaching
EI skills then you should come to our 3-day course in August.
May 10: Realized that
we've let these updates slip. The main reason is that we started a blog
for a course we were teaching and kept updating that site. So, I am
posting some of the blog entries below.
New York Times reports a study
of MBA students from 15 top schools. Students listed factors most
important to them in a job. #1 was "Challenging
and diverse job responsibilities". #2 was compensation, 3: work-life
balance, 4: potential to make a contribution to society.
May 10: The interview with
psychologist Daniel Gilbert in a recent NY Times issue is a short
explanation of why money, or at least more money, does not result in
greater happiness. Read the interview here:
May 10: Researchers are
becoming increasingly interested in emotions and decision making. A
recent NPR story talks about an
mood manipulation where people feeling sad were more willing than those
in a neutral
mood to pay more money for a small purchase. Link to story:
Mar 20: Josh Freedman of 6
Seconds sent this to me today on Corporate Social Responsibility. I
don't care all that much if ability EI predicts being a 'star performer'
because I am not sure what it means or whether it's even a good thing in
terms of one's (and my) values. For a better approach, see what Josh is
doing and check this out:
Mar 20: We will run a
two-day MSCEIT Certification course in Chicago July 2 and 3 immediately
after a two-day EI conference sponsored by MHS. Info on our MSCEIT
course is here:
Info on the conference:
March 12: Day 1 of the
workshop was difficult as it always is. This is very challenging
material. But after the pre-work online, getting your own feedback one
on one, practicing interpretations as a group, and finally, 4 chances to
give or receive feedback, it clicked. We also had our first 'returnee'
from a previous workshop and this went very well.
Mar 7: Very psyched about
our upcoming workshop! As always, we have edited and added to our
materials. Each session is different because of the unique mix of people
as well as the new material. Next sessions are May 19-20 in London (a
very special 2-day offering) and Aug 4-5-6 in New Haven at Yale.
Feb 28: While we emphasize
the full range of emotions, positive emotions are more likely to broaden
perspectives and motivate goal-oriented action. Consider what that means
for political campaigns, especially in the US, especially now!
Feb 22: Read a manuscript
that used the Managing Emotions section of the MSCEIT with 100+
teachers. Positive relationship with job satisfaction, likely mediated
by the fact that emotion management correlated highly with self reports
of positive affect. Basically, emotion management is associated with
feeling good, which helps promote satisfaction with your job. (And
teachers have a high burnout rates.)
Feb 16: Looking for
training, certification or MSCEIT in Australia? Contact EISG-trained
colleague Wally Howe, president of Psychological Assessments Australia,
Feb 15: We have always
thought it easy enough to translate MSCEIT results into interview
questions. But we are now wondering whether we need to provide an
explicit report or guide to help structure interview questions based
upon MSCEIT results? Any ideas, let us know.
Feb 10: The MSCEIT can be
taken in several languages. The report will be in English unfortunately,
but at least the test taker can take the MSCEIT in their native
language. However, only a handful are online: Dutch, English,
French, German, Italian, Lithuanian, or Spanish.
Feb 7: Things are shaping
up well for the March MSCEIT/EI Skills workshop. Our sessions include
anywhere from 6 to about 14 people. We keeps things small to maximize
the time you have to practice feedback and skill building. We will have
people from around the world attending and it looks to be an exciting
and interesting group. We have 2 more openings for March if you are
interested in attending.
Feb 2: We are working with
two business schools on EI skill development. The focus will be on
responsible leadership through the use of these skills. EI, unmoored
from a framework of values, is not worth pursuing.
Jan 17: "to promote
emotional and intellectual growth"... This is part of the EI definition
by Mayer and Salovey. If you look at the research on ability EI you see
that a lot of the outcomes have to do with interpersonal relationships,
and 'doing the right thing'. Combined with the notion that people's
emotions are contagious, it means that leaders have a great
responsibility for their own well-being and that of others. They have a
moral responsibility to make good choices and assist others in their own
emotional development and growth.
Jan 14: Workshop update -
if you have attended an EISG MSCEIT certification workshop you can now
attend any of our upcoming session for just a few hundred dollars to
cover some of our costs. We found that some people took the course but
then delayed using the MSCEIT. This option give you the refresher you
need to be as successful as possible in your EI work. We think this is a
good idea and hope you do, too. Right now, we have set this fee at $400
which we think is a great deal. Hope you think so as well.
Dec 27: Students
and researchers can always get access to our publications on EI
through Jack Mayer's informative website. I forward the domain name
emotionalintelligence.ws directly to his site.
Dec 26: Prices for the MSCEIT go up January
Dec 23: It looks like the
MSCEIT and the ability model is finally making some headway in college
and business school environments. We have one b-school using the MSCEIT
this spring and another who will not only use the MSCEIT but also engage
in a detailed EI training program based on the ability model. Good
Dec 2: We discussed our
course offerings and have made two major decisions. First, future MSCEIT
courses will always include EI skill development work and will be 3
days. Second, we will now offer our 1-day course focused on individual
EI skill training to individuals. We have all of the materials developed
and ready to go. Our next step is to develop materials we can use to
tell people about these offerings (it's called marketing, something we
have been poor at!). Meanwhile, read
here for more information.
Nov 28: Read an
endorsement of Susan's work here.
Nov 27: March 2008 - our
next MSCEIT / EI Skills Certification Workshop at
Yale University in New Haven.
Nov 24: Just back from the
UK. We changed some of the materials - updated the cases and revised
slides. Our pre-work online reading allowed us to get right to the heart
of the matter and spend a good deal of time on practice MSCEIT feedback.
Worked quite well. Really enjoyed working with everyone. (However, did
not quite get the hang of punting on the River Cam.)
Nov 18: Looking forward to
the EI/MSCEIT course this week at Cambridge University. Expecting a full
Oct 30: We decided to do a
four-day course in March. Days 1 and 2 focus on the MSCEIT and days 3
and 4 offers skill building that provides you with tools to teach and
Oct 18: Here is the link
to Susan's keynote address:
Oct 14: Reviewed the
materials we have developed for MSCEIT-certified users - the materials
include interactive feedback online, client guides and even a feedback
script. This seems fairly comprehensive to me. We revise these materials
frequently, based on our own use and feedback from our certified
trainers. This is a 'pitch' for you to attend a MSCEIT certification
workshop that we run - coming up on LA in a few weeks and then in the UK
in November. (see
Sept 26: The Conference
Board asked us to do a webcast. It's on October 17 and you need to
sign up with them to participate. Go to:
Sept 20: Susan is the
keynote speaker at the Grinspoon, Garvey & Young
Entrepreneurship Conference in Springfield Mass. The other speaker is
founder of Monster - the online job search firm!
Sept 14: Emotional Intelligence for
Educators program is ready. We train teachers, administrators and
support staff. This one-day program can be expanded to include the
development of in-school coaches and master trainers, as well as the
emotional literacy curriculum for students (K-8). See
Sept 10: We are ready for our next UK
certification workshop to be held at King's College, Cambridge
August 25: Read an empirical article
(under review) on supervisor EI and their subordinates' ratings of
supervisor support. The correlation with total MSCEIT was .40 - with 38
supervisors rated by 794 employees.
August 11: Our EI Behavioral Outcome
Scale has been developed - we are starting to collect some data.
August 10: Looks like the
Management Report will be launched by September with a per-report price
of about $24.
August 9: Excellent four-day MSCEIT
Certification and EI Skills train the trainer session this week. A
terrific group of people came to New Haven to learn all about the MSCEIT
and how to develop EI skills.
July 30: We will unveil the new MSCEIT
Management Report in our workshop next week. Details will follow soon!
July 23: Tremendous interest in EI in
Singapore. See the photo from one of the training sessions.
July 5: Looking at behavioral outcomes of
EI and, perhaps, of EI training. This means the start of possible
behavior rating scales for EI. Stay tuned.
June 28: We will schedule MSCEIT and EI
skills training sessions twice/year in London, twice/year in New Haven
and twice/year in California.
June 6: Speaking to a group of HR
managers in late July so I have been thinking about my topic and talk.
HR managers need to know about EI: the field, history, approaches,
relevance, measures, outcomes, and training. HR professionals don't need
to be fluent, but they must be knowledgeable about EI and to have
a critical perspective on this field.
June 2: Fabulous trip to Lithuania. Added
a few days to the schedule to see the old town of Vilnius and the Baltic
coast town of Nida.
May 19: David is traveling to Lithuania
where he will give a talk on emotions and leadership.
May 12: Susan is running a 2-day EI
workshop in San Jose CA May 22-23. She is speaking at a conference
in London on June 12,
http://www.mhs.com/icei/schedule.aspx (Day 2)
April 28: Much of the work that we do -
that is those of us working for EI Skills Group - focuses on services
such as leadership training, OD (organization development), executive
coaching and career development. Some of these services are outlined on
April 19: Please take 5 minutes to
complete an informational survey.
April 18: The BBC did a TV program on
intelligence and Jack Mayer appears toward the end. "Geniuses" were
given multiple ability tests, including the MSCEIT! See this link:
Apr-9: Pro-social behavior, less
aggression, greater empathy are perhaps the most robust correlates of
high EI as measured by the MSCEIT. One recent dissertation examined
ratings of ethical behavior and its correlates with the MSCEIT. This is
the sort of outcome that makes the concept important.
Mar-31: We are moving ahead on work in
schools, trying to determine how best to reach out to teachers and
school administrators. The key will be to find and train excellent
facilitators who can bring this work into schools. Considering a train
the trainer session in the late Fall. Stay tuned for more info.
Mar-15: Excellent workshop, thank you to
all of our wonderful participants. Realizing that we need to stress
application of these skills rather than a sole focus on developing each
skill in isolation.
Mar-8: Finally scheduled our first train
the trainer sessions for EI skills. First ever course will be this June
at Pepperdine University in Malibu California!
Feb-22: Again, the MSCEIT feedback
process proves to be valuable. It is always interesting, but it can
often yield new insights into someone, when given the right way.
That way is to pose questions about a person and see what they think.
Feb-20: People wonder why the MSCEIT
includes landscapes and abstract designs. After all, a rock does not
have emotions. (There is a test item which includes a picture of
stones.) However, the environment has features which communicate whether
it is safe or dangerous, welcoming or a warning. I usually talk about
marketing, logos, brands, and colors when discussing the validity of
this section of the MSCEIT but I recently ran across a fun online test
that illustrates how we react to aspects of the environment. Check out
this link from the BBC and let me know what you think:
Feb-11: We are revising an article on EI,
which has caused me to read up on test validity. Reading this material
has demonstrated that it is critical to have theory generate
assessments. This is one strength of the ability model - it came first
and the MSCEIT was developed from the model. In fact, we had a table of
the 4-branch model in front of us (literally) as we were designing the
MEIS, and later, the MSCEIT.
Feb-10: There is a huge challenge and
conflict when researchers have a commercial product. The challenge is to write using
strong language regarding what is, and isn't, EI while at the same time
not 'selling' the concept. This is especially difficult because
test authors get royalties from test sales. In other words, we claim
that EI is an intelligence, best represented by our ability model, and
best assessed by ability tests. The question is "How do we make this strong case
without marketing the MSCEIT?" This might sound odd to you. After all,
people market their products all the time. But academic researchers, or
those of us trained in that way, have a very difficult time with any
sort of marketing. Perhaps we continue just doing what we have done in
the past: make it quite clear what our interests are in assessment and
work hard to be cautious in our claims.
Feb-5: The edited book, Applying
Emotional Intelligence, arrived on my desk today and it looks great. The
mindfulness chapter is very interesting as is a chapter by Boyatzis on
teaching competencies to students. Marc Brackett's chapter on
school-based EI programs is well done. The publisher is Psychology
Press. (Susan and David have a chapter in this book.)
Feb-3: We will go back to a 3-day MSCEIT
certification course as the standard offering so that people can learn
how to best apply the assessment. Researchers and some others can still
attend for 2 days and get certified or learn about the MSCEIT.
Jan-21: A very successful London workshop! We covered a lot of ground in
this session and the MSCEIT proved to be very helpful in generating
questions about people. The attendees were terrific, asking excellent
questions and with lots of valuable insights. Looking forward to our
session in March in New Haven Connecticut.
Dec 20: Affective forecasting is the ability to predict the 'emotional'
future - to understand how various events will make you or others feel.
This ability seems to set apart certain leaders, those who are scoring
higher on ability EI.
Dec 7: The Emotional Blueprint, part of our EI skills training, is a
very simple effective tool. People 'get it' right away and can
begin to apply it after brief training and practice. Even if it is used
to simply ask questions about situations, the Blueprint can be an
Nov 26: Interesting MSCEIT results from India. While the average score
for 125 people taking the MSCEIT was below average, the lowest scores
were for the most language-intensive parts of the MSCEIT (Understanding
and Managing Emotions). However, the low-verbal content of the Identify
Emotions section had a mean of 102 and the 'odd' Using Emotions section
was also in the average range (mean of 101). Using Emotions asks people
to match physical feelings to different emotions and takes some people
by surprise. While there are many cultural differences in terms of
emotion display rules and other aspects of emotion processing, there do
appear to be many cross-cultural similarities.
Nov 19: I am happy to announce that there will be a MSCEIT Certification
course in London 15-16-17 January 2007. (Click
here for more info.) I believe that this will be the first such
course offered in Europe. Can't make this session? We meet next in New
Haven Connecticut March 12-13-14 2007.
Nov 14: We received word from our test
publisher that the youth version of the MSCEIT is on-line and ready for
data collection and research use. Researchers should contact MHS (email@example.com)
for more information. (dc)